Thursday, March 21, 2013

Vibrant Infosystems’ WebVigilance Services – How does it benefit your Business?


Introduction:

The only way to determine how well your online business is working is through your website user experience. Monitoring of websites is essential to ensure that a website is available to its users and downtime is minimized. Users that rely on a website or an application will get frustrated or even stop using the application if it is not reliably available. It is absolutely critical to the success of your business that you focus on the website user experience, determine where it is good and where it needs improvement, and take action to make those improvements.

If you are still not sure, please answer the following questions:
  • Do you rely too much on your end users to bring web application problems to your attention?
  • Are you not sure if customers are able to buy products online from your shopping cart?
  • Are your customers 100% satisfied with your website?
    • Identify the problems before your customers do.
    • Ensure positive end-user experience.
    • Maximize Business revenue

The only way to detect and prevent these types of problems and ensure quality user experiences is to test and monitor your Website from your customer’s perspective.

How can WebVigilance help improve your Business?

With Website Vigilance services we will remotely monitor and analyze your business-critical web applications that involve multiple web transactions.

Vibrant’s WebVigilance services allow you to monitor, diagnose, receive notifications and access detailed reports regarding the performance of your website and transactions. This ensures that your visitors and customers have around the clock access to your website and web services as intended. Do not lose visitors, revenue and customers because of downtime and slow website pages.

How does it work?

Using WebVigilance service, each of the above steps (steps in any e-cart transaction) can be monitored and analyzed. If any errors are detected, Email/SMS notifications are immediately sent and you can take corrective actions accordingly before your customers are affected.

Why use WebVigilance service?

  • No software to install
  • Monitor real-time URLs, transactions and content from a visitor perspective
  • Real-time SMS, email, and IM alerts
  • Detailed online & email reports about uptime, errors and page load time
  • Snapshots of errors; view what kind of errors your visitors and customers see.
  • Advanced and affordable website monitoring service incl. free customer support.

Benefits of Website Vigilance services

  • Ensure your web applications are running 24x7 and are delivering excellent performance from an end-user perspective.
  • Get daily/weekly reports through email indicating your web application.
  • Get instant notifications when there are problems with your application.
  • Improve customer experience by improving performance of your web applications.
  • Eliminate any risk of loss of revenue and credibility to your business.


How is WebVigilance different from the other online tools available?

The online website monitoring tools can only monitor server up time, down time, performance, response time etc. Whereas using Web Vigilance services, you can even make sure that each and every link in your website is monitored. WebVigilance is not a tool, but a service offered by a backend team which works 24X7 to ensure that your website works fine and your business is not affected.

Are you still thinking? What are you waiting for? Just Log on to www.vibrantinfosystems.com to take our WebVigilance service.

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